You can discuss all your ticketing needs with our friendly staff from Monday to Friday between
9 A.M. – 5 P.M.
By phone: 416-703-3767 x222 from Monday to Friday between 9 A.M. – 5 P.M.
By mail: St. Lawrence Hall, 157 King Street East, 4th Floor, Toronto ON M5C 1G9
By fax: 416-703-4895
By email: firstname.lastname@example.org
Unable to Attend?
We are sorry that you can’t be with us to experience the magic of opera. However, we would appreciate it if you introduced a friend or family member or a colleague to us, and let them relish the performance instead!
Alternatively, you may return your unused tickets to Opera Atelier 48 hours prior to your scheduled performance and receive a charitable tax receipt for the value of your tickets. There are no cash refunds.
Ticket Exchange Policy
Subscribers may exchange their subscription tickets for another performance of the same production free of charge once, at least 48 hours in advance of your scheduled performance date, subject to availability, from Monday to Friday between 9 A.M. – 5 P.M. All ticket exchanges following the first change may be subject to $2.50 service charge per ticket. Please note that we will make every effort to accommodate your ticket exchange for within the price/section that you purchased; however, seating will be subject to availability.
Ticket exchange requests can be made by calling 416- 703-3767 x222 or via email. Voided tickets must be returned to Opera Atelier office at least 48 hours prior to your scheduled performance via mail or in person in order to obtain new tickets.
Lose Your Tickets?
Not to worry! We can reprint your tickets free of charge. If you can’t find your ticket on the day of the performance we will be glad to reprint them for you and keep them at the courtesy desk for pick up. Even better, phone ahead (416.703.3767 x222) and let us know!
Single Ticket Exchange Policy
All single ticket sales are FINAL. There are no exchanges, refunds or cancellations. If you are unable to attend your scheduled performance, please pass your tickets along to a friend so they may experience Opera Atelier for themselves!
Online Donation Policy
We regret that with online donations as with all donations, there are no refunds, or cancellations. Tax receipts will be issued for online donations.